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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

dawn h

September 18, 2023

5  out of  5 rating by dawn h
"Alex was great. Very dedicated and willing to answer all our questions. We gained invaluable information to make the right insurance decisions."

Suman Manohar Reddy D

September 1, 2023

5  out of  5 rating by Suman Manohar Reddy D
"Alex is very patient with me in answering all my questions and fulfilling my requirements to both Auto and Home Insurance since more than a year. She is very thorough and knowledgeable. Excellent customer service."

Arvind Khanna

August 16, 2023

5  out of  5 rating by Arvind Khanna
"Excellent Experience"

Lupita Sandoval

June 14, 2023

5  out of  5 rating by Lupita Sandoval
"Alexandra was very professional and very friendly. She was very helpful and explain and answer all the question I had for the product I was adding to my car policy. I felt very comfortable speaking to her and hoping to meet her in person soon as I only spoke to her over the phone to make changes for my car policy."

Rajshri W

June 11, 2023

5  out of  5 rating by Rajshri W
"This is one of the best insurance agencies that you will visit. Monica is very good and she tailors the insurance to your needs and works to change it as needed."

Amin Ajdari

June 7, 2023

5  out of  5 rating by Amin Ajdari
"Great experience working with Alex to get both auto and renter insurance. She is a true professional and helped me decide and pick the right coverage. Highly recommended!"

Allison Griffin

May 10, 2023

5  out of  5 rating by Allison Griffin
"Monica was very helpful and took care of my auto needs! Thank you so much!!"

pravin patel

May 1, 2023

5  out of  5 rating by pravin patel
"Excellent Service, Great response in a timely manner. Awesome Reply with very good courtesy. And cheaper affordable car insurance rate than other companies. Pravinkumar Patel."

Verified Review

April 5, 2023

5  out of  5 rating by Verified Review
"Excellent service! Alex is fantastic and really helpful. I strongly recommend her and this office to anyone wanting good old American Customer Service."

Annamaria Kovacs

March 27, 2023

5  out of  5 rating by Annamaria Kovacs
"I am very pleased by this company. They helped me with cars, motorcycle and renters insurance. Monica has been very kind, patient, polite and helpful. She helped me find the best option for me and my out of state student son. Thank you!"

Jose Orozco

March 23, 2023

5  out of  5 rating by Jose Orozco
"Alexandra Castorena has been super helpful! I always appreciate everything she does for me and explaining everything in full detail when I have questions. Thank you!"

Mckenzie Nix

March 21, 2023

4  out of  5 rating by Mckenzie Nix
"Alexandra was great! She was very helpful and nice when helping me select auto insurance. She was professional and patient with me."

Kristen Cumming

March 6, 2023

5  out of  5 rating by Kristen Cumming
"I switched to State Farm today and I can already tell i’m in the right hands. Monica was so kind and so helpful to get me all set up and in such a timely manner as well. I felt like I was treated as a friend or family member, and I never felt this way with my previous insurance company. I’m so happy to have all the same coverage as my previous insurance company yet i’m paying half the price! Thankful that I made this switch today and thank you Monica, you are awesome."

cynthia smith

February 11, 2023

5  out of  5 rating by cynthia smith
"Thad personally helped me handle my claim. I was shaken up after an accident and he walked me through the whole process. THIS customer service is what you want when you need your agent! Thanks for being there for me Thad Olive! I would highly recommend doing business with him and his agency."

Kquanisha Williams

February 10, 2023

5  out of  5 rating by Kquanisha Williams
"I spoke with Alex and she was so amazing and helpful. I was frustrated with my current insurance rate going up. She was patient, listened to my concerns and was able to help me get better pricing on my auto loan payments with the same type of coverage! Thank you for making this such an easy process for me."

Hani Serur

February 10, 2023

5  out of  5 rating by Hani Serur
"Thad Olive customized my car insurance so I only paid for what I needed. I was surprised I could get insured by state farm and save money."

Matt Josephoni

February 8, 2023

5  out of  5 rating by Matt Josephoni
"Alex castorena was amazing! Very attentive, knowledgeable, and worked hard to find me the lowest rate posslible. I'll be going to back to her for additional insurance needs."

Adrian Rey

January 30, 2023

5  out of  5 rating by Adrian Rey
"Alex was such a big help! She answered all of our questions with ease and you could definitely tell she knew what she was doing! In all my years dealing with Insurance companies I have never been treated with such kindness and respect."

Ty_eat_pie Austin

January 30, 2023

5  out of  5 rating by Ty_eat_pie Austin
"Ale was amazing and helped me till I was happy with the price. Thank you!!!"

Vic Casto

January 30, 2023

5  out of  5 rating by Vic Casto
"Alexandra is patient and professional. She took the time to run me different quotes to see which would work best for our budget. I appreciate that she wasn’t pushy and didn’t spam my email or blow up my phone. She is the reason I decided to go with State Farm. Great customer service goes a long way."

crystal salazar

January 13, 2023

5  out of  5 rating by crystal salazar
"Since I have switched car insurance I have had nothing but great service from Monica! Monica actually explained their different policies to me and made sure I understood what plan I chose and what all it covered. I have shopped around and no one else was as patient as she was when going over any questions I have had. She even got my son his own policy! Highly recommend their office especially Monica! Thank you again for all your help!"

Brenda Cantu

January 11, 2023

5  out of  5 rating by Brenda Cantu
"Great customer service & employees go over & above to help with my needs & are quick to respond to my insurance coverage on my vehicle & recreational toys 😊"

Desiree Barboza

December 30, 2022

5  out of  5 rating by Desiree Barboza
"Monica Barcenas is my agent and has taken care of me for the last 5 years or so and is the best! Would highly recommend her if you’re looking for any kind of home or auto insurance. Monica is personable, friendly and just amazing at what she does. 10/10"

Caleb Guillory

December 29, 2022

5  out of  5 rating by Caleb Guillory
"Best place for affordable insurance. Ask for Monica for best service, has the answers to any questions you might have!!!"

Aliaha De La Rosa

December 29, 2022

5  out of  5 rating by Aliaha De La Rosa
"Thad is an amazing man who just wants to help people, care for others same as his staff. Monica is hardworking and will do anything to make it possible for you."