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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Kristen Cumming

March 6, 2023

5  out of  5 rating by Kristen Cumming
"I switched to State Farm today and I can already tell i’m in the right hands. Monica was so kind and so helpful to get me all set up and in such a timely manner as well. I felt like I was treated as a friend or family member, and I never felt this way with my previous insurance company. I’m so happy to have all the same coverage as my previous insurance company yet i’m paying half the price! Thankful that I made this switch today and thank you Monica, you are awesome."

cynthia smith

February 11, 2023

5  out of  5 rating by cynthia smith
"Thad personally helped me handle my claim. I was shaken up after an accident and he walked me through the whole process. THIS customer service is what you want when you need your agent! Thanks for being there for me Thad Olive! I would highly recommend doing business with him and his agency."

Kquanisha Williams

February 10, 2023

5  out of  5 rating by Kquanisha Williams
"I spoke with Alex and she was so amazing and helpful. I was frustrated with my current insurance rate going up. She was patient, listened to my concerns and was able to help me get better pricing on my auto loan payments with the same type of coverage! Thank you for making this such an easy process for me."

Hani Serur

February 10, 2023

5  out of  5 rating by Hani Serur
"Thad Olive customized my car insurance so I only paid for what I needed. I was surprised I could get insured by state farm and save money."

Matt Josephoni

February 8, 2023

5  out of  5 rating by Matt Josephoni
"Alex castorena was amazing! Very attentive, knowledgeable, and worked hard to find me the lowest rate posslible. I'll be going to back to her for additional insurance needs."

Adrian Rey

January 30, 2023

5  out of  5 rating by Adrian Rey
"Alex was such a big help! She answered all of our questions with ease and you could definitely tell she knew what she was doing! In all my years dealing with Insurance companies I have never been treated with such kindness and respect."

Ty_eat_pie Austin

January 30, 2023

5  out of  5 rating by Ty_eat_pie Austin
"Ale was amazing and helped me till I was happy with the price. Thank you!!!"

Vic Casto

January 30, 2023

5  out of  5 rating by Vic Casto
"Alexandra is patient and professional. She took the time to run me different quotes to see which would work best for our budget. I appreciate that she wasn’t pushy and didn’t spam my email or blow up my phone. She is the reason I decided to go with State Farm. Great customer service goes a long way."

crystal salazar

January 13, 2023

5  out of  5 rating by crystal salazar
"Since I have switched car insurance I have had nothing but great service from Monica! Monica actually explained their different policies to me and made sure I understood what plan I chose and what all it covered. I have shopped around and no one else was as patient as she was when going over any questions I have had. She even got my son his own policy! Highly recommend their office especially Monica! Thank you again for all your help!"

Brenda Cantu

January 11, 2023

5  out of  5 rating by Brenda Cantu
"Great customer service & employees go over & above to help with my needs & are quick to respond to my insurance coverage on my vehicle & recreational toys 😊"

Desiree Barboza

December 30, 2022

5  out of  5 rating by Desiree Barboza
"Monica Barcenas is my agent and has taken care of me for the last 5 years or so and is the best! Would highly recommend her if you’re looking for any kind of home or auto insurance. Monica is personable, friendly and just amazing at what she does. 10/10"

Caleb Guillory

December 29, 2022

5  out of  5 rating by Caleb Guillory
"Best place for affordable insurance. Ask for Monica for best service, has the answers to any questions you might have!!!"

Aliaha De La Rosa

December 29, 2022

5  out of  5 rating by Aliaha De La Rosa
"Thad is an amazing man who just wants to help people, care for others same as his staff. Monica is hardworking and will do anything to make it possible for you."

amor saldana

December 29, 2022

5  out of  5 rating by amor saldana
"I have been with this agency for a few years now and I absolutely love them! I always get an actual person answering the phone when I call. I despise automated systems. When I have any concerns Monica is always there to help me and answer my millions of questions. I recommend this office to everyone!"

Blaise Mayberry

December 29, 2022

5  out of  5 rating by Blaise Mayberry
"Great Service and really gave me the best deal on my insurance"

annabel jurado

December 29, 2022

5  out of  5 rating by annabel jurado
"Excellent customer service, great rates and hands down the best agency!"

Suja Koshy

December 21, 2022

5  out of  5 rating by Suja Koshy
"Alexandra was very helpful, knowledgeable, took time to explain evrything in detail. Moreover she went above and beyond to make a quote as per my specification and need rather than the standard quote that fitted my budget. Keep up the good work."

Karl and Joyce Mong

December 16, 2022

5  out of  5 rating by Karl and Joyce Mong
"Alexandra was the most courteous, the most professional and the most helpful and patient insurance person I have ever worked with. I had many questions because of the nature of my home insurance, Alexandra was able to help me resolve them one at a time. I was able to talk to Thad a bit, and it was a wonderful experience as well. Thank you guys very much for your help and have a wonderful Christmas holiday."

Jamila Jones

December 13, 2022

5  out of  5 rating by Jamila Jones
"Monica was extremely helpful. Very knowledgeable in her field and patient with answering questions and addressing concerns. Amazing customer service!"

Tomas Tsegai

November 28, 2022

5  out of  5 rating by Tomas Tsegai
"Alexandra was by far the most helpful insurance person I've ever dealt with! Super helpful and kind. Truly a godsend! No more Allstate for me, State Farm has earned my business because of Alexandra!"

Adam Dyer

November 16, 2022

5  out of  5 rating by Adam Dyer
"This office has been very helpful and clear with everything they have done. Monica has been very patient and responsive when helping me setup and renew my policy and made sure that I was aware of everything happening with my policy at all times. I appreciate their diligence and hard work and recommend them to anyone looking for coverage."

Tracy McDowell

November 16, 2022

5  out of  5 rating by Tracy McDowell
"Awesome customer service!!"

Damian Looks

October 31, 2022

5  out of  5 rating by Damian Looks
"I spoke to Alex and she was just wonderful. She is so empathetic and patient. I couldn’t make up my mind for a moment and she didn’t make me feel like an inconvenience. I felt like I was talking to one of my friends. Thank you Alex! Looking forward to doing business with you!!"

Angelica Trevino

October 27, 2022

5  out of  5 rating by Angelica Trevino
"Alexandra, provided me with excellent customer service. Answered all my questions and was very fast to provide my quote!"

Ramses Myers

October 25, 2022

5  out of  5 rating by Ramses Myers
"Quotes were quick and held my hand while explaining what the things meant."