Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Matthias Rechtien

Matthias Rechtien

November 13, 2025

5  out of  5
rating by Matthias Rechtien
"You don't have to wait long for a call back. They are fantastic people. They ensure that you understand everything and that everything meets your approval. They make it easy for you! That's not to mention the discounts they offer on vehicle insurance just for driving safe."
We responded:
"Matthias, you have no idea how happy we are that you are a part of our family! This on top of the fact that you are officially a Second Generation addition as well! We love watching our families grow and being there for them as they start families and households of their own. Thank you for the review and lifting up the Team! Thad "
Profile photo of Raymie Daroga

Raymie Daroga

November 12, 2025

5  out of  5
rating by Raymie Daroga
"Monica Saldana is an excellent agent. Very helpful and knowledgeable."
We responded:
"Raymie, I could not agree with you more! She really knows her business for Sure! Thank you for the review and thank you for being part of the Thad Olive State Farm Family! Thad "
Profile photo of Caleb Guillory

Caleb Guillory

November 12, 2025

5  out of  5
rating by Caleb Guillory
"UPDATE: Been with Monica and thad for years now, real personable service! Best thing since sliced bread! And I stand by my original review it is still definitely the best experience ive had with any insurance!!! Original: Best place for affordable insurance. Ask for Monica for best service, has the answers to any questions you might have!!!"
We responded:
"Caleb you are spot on, Monica is awesome at what she does! We cannot always guaranty to be the lowest but we are the best! I may be a little biased however.. Thad"
Profile photo of Dylan Lindstram

Dylan Lindstram

November 12, 2025

5  out of  5
rating by Dylan Lindstram
"Insurance is a pain but speaking with Monica and having her walk through everything just made it so much easier and better for me and helped me with what plan I should go with! She’s amazing and this is definitely the State Farm to go to if you want to get a great quote and feel like you’re talking to family."
We responded:
"Pain Free!!! That's what it's ALL about!!! We love educating our customers allowing them to make the right selections for their family.... Because you are family! Thad"
Profile photo of Kayla Suarez

Kayla Suarez

November 12, 2025

5  out of  5
rating by Kayla Suarez
"Absolutely pleased with Thad Olive and his team Monica is always pleasant to work with and helps as much as she can"
We responded:
"Kayla you are the best! Thank you for the review and lifting Monica up for all of her hard work... Thank you Thank you Thank you! Thad"
Profile photo of Brandon Rosalez

Brandon Rosalez

November 12, 2025

5  out of  5
rating by Brandon Rosalez
"Great insurance team, Monica is the best in Texas at what she does. She helped out in every step of the way and her attitude is awesome. She treats you as if your family."
We responded:
"Brandon, Monica treats us the same way... even when we are in trouble!!!! Thank you sir for the review and thank you for trusting in us. Thad "
Profile photo of Adrienne Hairston

Adrienne Hairston

November 11, 2025

5  out of  5
rating by Adrienne Hairston
"Alexandria is a wonderful asset to this company and she is extremely helpful as well as patient with her clients. She is a joy to work with."
We responded:
"Adrienne, Thank you for the review and Thank you for the kind words about Alex! Heaven knows we try her patients every day and she always finds a way put up with us!! All kidding aside, Thank you for allow the Thad Olive State Farm Team to be there for you and welcome to the family. Thad "
Profile photo of Karen Conrad

Karen Conrad

November 10, 2025

5  out of  5
rating by Karen Conrad
"Loved loved working with Monica to transfer my insurance over to them. Very smooth and very professional. Thanks for everything"
We responded:
"Smooth and Professional is what we love to hear! Thank you Karen for your trust and allowing us to serve you. Welcome to the Thad Olive State Farm family. Thad"
Profile photo of Amgad Albukari

Amgad Albukari

October 31, 2025

5  out of  5
rating by Amgad Albukari
"By far these people are the best agents in Texas, I have never been on hold for over 2 mins and never had to wait more than the end of the day to get new policies. Alex was very great with our personal car insura and Aliaha was as good with the commercial insurance as well. 💙"
We responded:
"Amgad you are Amazing!!!!!! Thank you Thank you Thank you for this review and lifting the ladies up for their efforts!!! Can not think of a better way to go into the weekend... Knowing that we have the Greatest customers and best Team ever!!! Can't stop smiling! Thad "
Profile photo of Clinton O.

Clinton O.

October 23, 2025

5  out of  5
rating by Clinton O.
"Alexandra J Castorena was very helpful with regard to my auto insurance coverage."
We responded:
"Thank you, Clinton, for your feedback. It's great to hear that Alex was able to get you all set up with better coverage and better rates! Welcome to the Thad Olive State Farm Family!! Always here and always ready to help! Thad"
Profile photo of Jessica Louis

Jessica Louis

October 14, 2025

5  out of  5
rating by Jessica Louis
"Jeremy Jeremy was awesome with me today. He took his time. Explain everything to me sign me up for everything that I want and I’m very appreciated to him because I was tired of switching insurance but he made it so much better for me.Thank you very much"
We responded:
"Thank you, Jessica, for your feedback! We're glad to hear that Jeremy was able to assist you and make the process smoother. We appreciate your trust in us and look forward to continuing to serve your insurance needs. Thad"
Profile photo of EC E

EC E

September 30, 2025

5  out of  5
rating by EC E
"Alex was exceptional in her customer service going above and beyond to make sure I understood everything and what the difference in plan options were. The director, Thad Olive took personal time to introduce himself and also went above and beyond to provide exemplary customer service. Highly recommend this office and staff for all insurance needs."
We responded:
"Eva, it was an absolute pleasure visiting with you yesterday! We love it when our customers actually come in and see us. Thank you for the recommendation, and the kind words about Alex and I. Welcome to Texas and the Thad Olive State Farm Family!!! Thad "
Profile photo of Doug Johnson

Doug Johnson

September 29, 2025

5  out of  5
rating by Doug Johnson
"Saved a ton switching home & auto from Farmers, and the transition was surprisingly simple. Should have done it sooner!"
We responded:
"Doug you have no idea how excited we are to have your family as one of our customers! Thank you for the review and be sure to let everyone you know and love about us... Welcome to the Thad Olive State Farm Family! Thad "
Profile photo of Justa Guy

Justa Guy

September 23, 2025

5  out of  5
rating by Justa Guy
"Professional work, very helpful and patient, would recommend"
We responded:
"Absolutely love the name and love the review as well!!! Thank you for Trusting us and becoming part of the Thad Olive State Farm Family... Justa Thad"
Profile photo of James Brown

James Brown

September 20, 2025

5  out of  5
rating by James Brown
"Aurthur Reza….. was such a great help. He got what I needed when he came to my policy and help me find the right policy that fit me in my family. Thank you very much Arthur. What a great help."
We responded:
"Thank you James for shining a light on Arthur for what and how he takes care of our customers! Welcome to the Thad Olive State Farm Family! Thad "
Profile photo of Jasjusreal

Jasjusreal

September 19, 2025

5  out of  5
rating by Jasjusreal
"I just want to say that Thanks to Alex she definitely help me today. Took away a little bit of stress while i transition in my move and getting my home insurance thank you for all your help."
We responded:
"Making our customers life easier is what we are all about!! These are the best words we could have hoped for on a Monday morning for sure!! Thank you for the review and thank you for allowing us to serve you and your family!! Thad"
Profile photo of Kay Williams

Kay Williams

September 10, 2025

5  out of  5
rating by Kay Williams
"Alex was great! She made the process super easy and simple. She kept me informed about everything and was able to find me some saving too. Overall great experience."
We responded:
"Kay, YOU are GREAT as well! Thank you for trusting the Team here at Thad Olive State Farm and thank you for shining a light on Alex and the wonderful job she does each and every day! Welcome to the family and always expect our best.. Thad "
Profile photo of Lacap

Lacap

September 3, 2025

5  out of  5
rating by Lacap
"Alex was very helpful"
We responded:
"Thank you!!! and Super Excited Alex was able to help up you out!! Welcome to the Thad Olive State Farm Family.. Thad"
Profile photo of Alexis Castorena

Alexis Castorena

August 30, 2025

5  out of  5
rating by Alexis Castorena
"I had an excellent time being helped by Alex Castorena! She set me up with a health policy that she explained very simply and to the point. Being helped by her was the highlight of my day!"
We responded:
"Alexis!! I can say this may be the very first time I ever heard having an "excellent time" paired with setting up a health policy... but I can totally believe it! Alex has a gift for sure!!! May we here at Thad Olive State Farm always be the highlight of your day.. Welcome to the Family. Thad "
Profile photo of G G

G G

August 26, 2025

5  out of  5
rating by G G
"Monica with Thad Olive Insurance helped me with quotes for both my auto and homeowners insurance. She was very friendly and very knowledgeable. I highly recommend them to anyone looking for insurance."
We responded:
"Thank you for the recommendation GG! Your description of Monica is spot on, could not have said it batter myself! Welcome to the Thad Olive State Farm Family. Thad "
Profile photo of dora beasley

dora beasley

August 22, 2025

5  out of  5
rating by dora beasley
"Alex Catoreno was my insurance agent! She was most helpful & knowlegable, very understanding and easy TO understand as she explained what & how my auto insurance suits my needs. She quoted me a price that fits my budget & I'm very pleased about that! She's the agent I prefer for my auto insurance needs! Overall, I had a very pleasant experience with State Farm! Thank you State Farm for Alex Castoreno!"
We responded:
"Dora thank you for allowing us to serve you and your family for so long and thank you for taking the time out of your busy day to give Alex and the Office such a great review! Thad"
Profile photo of Crystalyn F

Crystalyn F

August 19, 2025

5  out of  5
rating by Crystalyn F
"I was referred to Thad by my sister, ended up working with Author. The receptionist was polite and Author was efficient, fast and willing to come in on his OFF day to assist us in getting insured. 🗣Got our rate to HALF the price of our old rate! Amazing God is Good! 🙌🏾✔"
We responded:
"We absolutely love it when our family grows through referrals of family and friends!!! It is validation that we are doing something right!!! And HALF the price on your auto and homeowner coverage??? That's awesome!!! Welcome to the Thad Olive State Farm Family"
Profile photo of Nikolay B

Nikolay B

August 18, 2025

5  out of  5
rating by Nikolay B
"I had an outstanding experience working with Alex C. to get my new car added, it was fast, easy, and hassle-free. Alex provided clear instructions, kept the process smooth with minimal questions, and maintained a professional and polite attitude throughout the phone call, follow-ups via e-mail and text message. The turnaround time was impressively quick (all was done under 30 min), and everything was handled with precision and care. I highly recommend this agency!"
We responded:
"Nikolay, first of all, thank you for allowing us to serve you and your family for the last couple of years. Secondly, I truly appreciate you taking the time out of your day to write this review and recommendation. Seeing this type of feedback from an established customer is very rewarding and lets me know the Team and I are still on the right track. Thank you again for lifting up Alex for what she does and please know we will always be here when you need us! Thad "
Profile photo of Hezekiah Booker

Hezekiah Booker

July 30, 2025

5  out of  5
rating by Hezekiah Booker
"I had a great experience working with Alex at State Farm. She helped me set up renters insurance and took the time to thoroughly answer all my questions about both renters and auto insurance. What really stood out was how she went above and beyond—she even offered extra guidance and helped me explore options for lower rates. Alex was knowledgeable, patient, and genuinely interested in making sure I had the right coverage at the best price. Highly recommend working with her!"
We responded:
"Hezekiah, you just described the most perfect customer interaction and the kind that we work so hard to achieve! Thank you for taking the time out of your day to write this review and lifting Alex up for a job well done! Welcome to the Thad Olive State Farm Family and thank you for allowing us to serve you! Thad "
Profile photo of DAN BUI

DAN BUI

July 16, 2025

5  out of  5
rating by DAN BUI
"Really helpful and quick"
We responded:
"Dan, it looks like you were working with Arthur and helpful and quick are two of his better qualities! Thank you for your trust and always expect our best. Thad "