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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Blake Makelki

Blake Makelki

October 14, 2026

5  out of  5
rating by Blake Makelki
"I work with Alex and she has great service and is extremely helpful over the phone. She makes adjustments to my policy and setting things up easy and helps me work through any issues or questions I have. She is very responsive and has great service. I appreciate her help with my policy!!"
We responded:
"Thank you for being a part of our family Blake. Making things easy through an elevated level of service to our customers is the goal each and every day. Always great to hear we are hitting the mark and thank you for lifting up Alex, she works very hard for us all.

Thad "
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Vanessa O’Ryan

October 9, 2026

5  out of  5
rating by Vanessa O’Ryan
"Alex was super helpful with what I needed done and very sweet to talk to."
We responded:
"Thank you for the review Vanessa and thank you for the kind words about Alex. She works hard every day and is well deserving of the praise.
Thad "
Profile photo of Connie German

Connie German

October 9, 2026

5  out of  5
rating by Connie German
"Sherri is the best. She is awesome and all ways helps me. She is very kind and passionate about helping me with anything. Just today she spent over an hour helping me with my drive safe. I am so appreciative of all her help."
We responded:
""Best, Awesome, and Passionate" ALL IN ONE REVIEW!!!! Thank you Connie and I do believe you nailed it.... Could not describe Sherri any better! Thank you for allowing the That Olive State Farm Team serve you.

Thad "
Profile photo of Hong Le

Hong Le

October 9, 2026

5  out of  5
rating by Hong Le
"Monica is attentive, helpful, efficient and always follows up to make sure you are taken care of!"
We responded:
"Thank you Hong!! She takes care of all of us as well!!!!
"
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Dustin Rosenbaum

October 8, 2026

5  out of  5
rating by Dustin Rosenbaum
"Kayla was very polite and extremely helpful."
Profile photo of Janet Edwards

Janet Edwards

October 6, 2026

5  out of  5
rating by Janet Edwards
"Monica at Thad Olive State Farm Insurance Company is great to work with you for all your insurance needs! She is knowledgeable, addressed all my needs and was so pleasant to work with!"
We responded:
"Janet, you are absolutely correct about Monica... We even lean in on her every day for the tuff stuff! Thank you for the review and know we appreciate you and will always be here when yall need us!

Thad"
Profile photo of Salim J. & Ferial Saleh

Salim J. & Ferial Saleh

October 6, 2026

5  out of  5
rating by Salim J. & Ferial Saleh
"Monica is highly responsive. She provided the price quote the same day and then walked me through with a comparison of my current and proposed coverage. She has complete knowledge of the different categories of coverages.
As a result it was easy for me to sign up. I have now asked her to provide quote for my other ventures.
I am hoping to transfer majority of my insurance business to Monica!
👍👏👍"
We responded:
"Salim I would like to welcome you and Ferial to our family and Monica is one of the BEST for sure. Thank you for the opportunity to earn your business and placing your trust in us. It really means a lot.

Thad"
Profile photo of Hunter Davenport

Hunter Davenport

October 2, 2026

5  out of  5
rating by Hunter Davenport
"Yes, I enjoyed doing business with Monica. I had her years ago and came back because the prices were really good and great service."
We responded:
"Welcome back Hunter! Great to have you back home.

Thad "
Profile photo of Grant C

Grant C

October 2, 2026

5  out of  5
rating by Grant C
"Just switched back to State Farm and had the pleasure of working with Matt over the phone on the quote and sign up process. Matt is truly an impressive insurance agent. Answered all of my questions fully and made the whole sign up process a breeze."
We responded:
"Grant, welcome to the Thad Olive State Farm Family! We pride ourselves on the level of service we provide and truly believe this is what makes our office different from all the rest. Expect "impressive" every time and thank you for sharing the experience you had with Matt... He is impressive indeed!

Thad "
Profile photo of Greg Oelfke

Greg Oelfke

October 1, 2026

5  out of  5
rating by Greg Oelfke
"We transferred all of our insurance several years ago and it was the best decision we could have made. My highest praise would be we are treated like family, in the best way. They listen to your needs and provide you with great products at great prices. They are prompt, professional and know the insurance industry. Thad Olive is always available, when needed, and will work to resolve any issues. Our most recent contacts have been with Alexandra Castorena. She is probably the sweetest and most reliable employee I have ever encountered. And all the other staff is not far behind. What a joy to work with these people and to know our insurance needs are in good hands.
Greg & Claudia Oelfke"
We responded:
"Greg and Claudia, this does not happen very often, but I have found myself without words. Give me a second here.....

What you have written and shared is by for the warmest and most thoughtful compliment we could ever hope to receive. The experience you have described is the very one we work hard to provide each and every day for each and every one of our customers. To know that we have hit that mark at least once makes this the most rewarding review we have ever received.

Thank you for this... Thank you for your friendship and Thank you for trusting us to serve your family..

Thad "
Profile photo of Brian Slawson

Brian Slawson

September 29, 2026

5  out of  5
rating by Brian Slawson
"Kayla was amazing!"
We responded:
"Brian, we could not agree with you more! Kayla is the bright light in the room every time and we are so proud to have her as part of our Thad Olive State Farm Team! Thank you for the review!!!

Thad"
Profile photo of Rinne H

Rinne H

September 28, 2026

5  out of  5
rating by Rinne H
"Kayla in Thad’s office is wonderful! She was incredibly helpful and took the time to provide all the information I needed to get a policy started and feel comfortable with the process of moving policies from one state to another. She made everything easy to understand and was a pleasure to work with. Thank you, Thad and Kayla—I truly appreciate all of your help today!"
We responded:
"Thank you Rinne and it is a privilege to be in a position to serve you. Always expect our best and I will be sure to share your kind words with Kayla!!

Thad"
Profile photo of Adriana G.

Adriana G.

September 21, 2026

5  out of  5
rating by Adriana G.
"The representative Alexandra Castorena was extremely helpful! It made the process of looking for an affordable insurance a breeze for me and my partner. I would definitely recommend her to my friends and family who are looking for a new insurance company. She was excellent!"
We responded:
"Adriana let me be the second one to welcome you to the Thad Olive State Farm Family! We love helping young families get on their feet and it looks like you are heading in the right direction for sure.. We love Breezy and Easy. We will always be here for you... Just a call away.

Thad"
Profile photo of Richard Gerlovich

Richard Gerlovich

September 21, 2026

5  out of  5
rating by Richard Gerlovich
"I recently completed a thorough coverage review with Sherri Phegley at Thad Olive - State Farm Insurance Agent. We examined my policies line-by-line to address gaps and ensure everything works together properly.

It was a detailed process, but Sherri was incredibly patient and knowledgeable. When complex questions came up, she didn't hesitate to consult Thad and the rest of the team for expert answers. I walked away with total peace of mind and really appreciate their commitment to periodic reviews. Highly recommend Sherri and the team!"
We responded:
"Richard this right here just made my WEEK! We truly believe it is the level of service we provide that brings that extra element of value to our customers. Thank you for trusting in us for so long and taking the time to shine the light on Sherri for all of the hard work she puts in.

Thad"
Profile photo of Mumtaz Ali

Mumtaz Ali

September 17, 2026

5  out of  5
rating by Mumtaz Ali
"Excellent price and great people to work with especially Monica very helpful simple explanation for great deals.
I would recommend people to consult with you."
We responded:
"Mumtaz, WELCOME TO THE FAMILY so very happy you enjoyed the experience.. We try to keep it straight to the point and educational at the same time! Looking forward to serving you and your family for a very long time!

Thad"
Profile photo of Mamdouh Omran

Mamdouh Omran

September 9, 2026

5  out of  5
rating by Mamdouh Omran
"I’ve been with State Farm/Thad Olive for over five years, and the service has been consistently excellent. Alex is outstanding — always responsive, knowledgeable, and genuinely committed to helping. Highly recommended."
We responded:
"Just Awesomness in Every Way!!! Cant thank you enough for the review and cant thank you enough even more for allowing us to serve your family all these years. I will be sure Alex sees this as well. She earns the praise each and every day.

Thad "
Profile photo of William Miller

William Miller

September 7, 2026

5  out of  5
rating by William Miller
"Alexandra J Castorena took great care of me. She provided a reasonable quote for my auto insurance that included all the coverages I was looking for. She also walked me through some discounts available to lower my premium and got me enrolled in those as well. Highly recommend."
We responded:
"Customer recommendations are the very BEST!! We are so very happy to have you as part of our family... always expect our best! Lets's Go Alex!!! Great job!!!

Thad"
Profile photo of Niraj Shah

Niraj Shah

August 30, 2026

5  out of  5
rating by Niraj Shah
"I am with this State Farm agency from day 1 moved to Greater Houston area. Very happy with their services so far and special kudos to Monica Saldana for her prompt & detailed responses, guidelines. Keep up the good work!! Thad Olive agency."
We responded:
"This is Music to our ears!!!! Always expect our best and thank you for the trust you have placed in us... LET'S GO MONICA!!! GREAT JOB!!!

Thad"
Profile photo of Juanita Esqueda

Juanita Esqueda

August 29, 2026

5  out of  5
rating by Juanita Esqueda
"Very helpful, found what I was looking for for, great prices for adding a teenager to my policy, Miss Monica took care of me, ansewered all my questions and concerns 😊 very satisfied. Highly recommend. Great customer service."
We responded:
"Adding a teen driver to your policy can be a less than joyful experiance for sure!!! So happy we could make it go well... we love seeing out families grow... Thank you for allowing the team and I here at Thad Olive State Farm to be part.

Thad"
Profile photo of Amelia Cooley

Amelia Cooley

August 27, 2026

5  out of  5
rating by Amelia Cooley
"I had an incredible experience with Jeremy specifically! Thankful for how seamless the process was made."
We responded:
"Amelia, Thank You for taking the time to do this review and taking the time to lift Jeremy up for the wonderful work he does here each and every day!
Welcome to the Thad Olive State Farm Family!

Thad "
Profile photo of KimakJenkins Hale

KimakJenkins Hale

August 25, 2026

5  out of  5
rating by KimakJenkins Hale
"Monica Saldana is friendly, caring, and honest with me. Always working hard to get me the best price and benefits."
We responded:
"Friendly, Caring and Honest pretty much sums Monica up to a T. I could throw a few more in there but we will just leave it with what you said! Thank you for the review and allowing us to serve your family. We will always do the right things for the right reasons and always with your family's needs in mind. That is the standard.... Thank you Again!

Thad "
Profile photo of Yash Mistry

Yash Mistry

July 21, 2026

5  out of  5
rating by Yash Mistry
"I’ve had State Farm for a few years and this office has always been helpful. Kayla helped me with a recent insurance change that required more steps than expected and she made it extremely easy for me."
We responded:
"We Love our customers and we love making it easy for them as well!!! Thank you Yash for the review and allowing Kayla to work her magic! She is pretty amazing!

Thad"
Profile photo of Larry Brendle

Larry Brendle

June 15, 2026

5  out of  5
rating by Larry Brendle
"Bought a new car and was leaving on a trip the next morning. Made a call to my State Farm office and talked with Kayla Hernandez about getting new ID cards quickly. She was Johnny on the spot and got them to me before I left. Outstanding performance! Wish more people were like that."
We responded:
"Thank you Larry for lifting Kayla up for the wonderful job she does everyday and for tthe time and effort in submitting this review!!! Always expect our best and thank you for allowing us to serve your family and being a part of ours!

Thad "
Profile photo of johnathan morales

johnathan morales

May 15, 2026

5  out of  5
rating by johnathan morales
"Jeremy Soliz, a highly professional agent, truly understands the insurance industry. I used to work in the insurance industry and I can attest to his expertise and exceptional customer service. He proactively reached out to me, presenting me with a significantly better option than my previous insurance provider for auto insurance. His communication skills are impeccable, and I genuinely appreciate his work ethic. He deserves a raise, and I wholeheartedly recommend him."
We responded:
"Johnathan first off, WELCOME BACK TO THE FAMILY!!! and second, thank you for praising Jeremy for the hard work he puts in everyday and recommendation... He is one of the best for sure!

Thad "
Profile photo of amito chandiwal

amito chandiwal

May 12, 2026

5  out of  5
rating by amito chandiwal
"Kayla was very helpful and helped me with my auto policy."
We responded:
"Amito!!!! YOU ARE OUR 250th REVIEW!!!!!! Thank you, Thank You, Thank You!!!!!!!!!! Thank you also for shining the light on Kayla... She works hard everyday for our customers and is very deserving of the praise!!

250!!!!

Thad"