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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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EC E

September 30, 2025

5  out of  5
rating by EC E
"Alex was exceptional in her customer service going above and beyond to make sure I understood everything and what the difference in plan options were. The director, Thad Olive took personal time to introduce himself and also went above and beyond to provide exemplary customer service. Highly recommend this office and staff for all insurance needs."
We responded:
"Eva, it was an absolute pleasure visiting with you yesterday! We love it when our customers actually come in and see us. Thank you for the recommendation, and the kind words about Alex and I. Welcome to Texas and the Thad Olive State Farm Family!!! Thad "
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Doug Johnson

September 29, 2025

5  out of  5
rating by Doug Johnson
"Saved a ton switching home & auto from Farmers, and the transition was surprisingly simple. Should have done it sooner!"
We responded:
"Doug you have no idea how excited we are to have your family as one of our customers! Thank you for the review and be sure to let everyone you know and love about us... Welcome to the Thad Olive State Farm Family! Thad "
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Justa Guy

September 23, 2025

5  out of  5
rating by Justa Guy
"Professional work, very helpful and patient, would recommend"
We responded:
"Absolutely love the name and love the review as well!!! Thank you for Trusting us and becoming part of the Thad Olive State Farm Family... Justa Thad"
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James Brown

September 20, 2025

5  out of  5
rating by James Brown
"Aurthur Reza….. was such a great help. He got what I needed when he came to my policy and help me find the right policy that fit me in my family. Thank you very much Arthur. What a great help."
We responded:
"Thank you James for shining a light on Arthur for what and how he takes care of our customers! Welcome to the Thad Olive State Farm Family! Thad "
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Jasjusreal

September 19, 2025

5  out of  5
rating by Jasjusreal
"I just want to say that Thanks to Alex she definitely help me today. Took away a little bit of stress while i transition in my move and getting my home insurance thank you for all your help."
We responded:
"Making our customers life easier is what we are all about!! These are the best words we could have hoped for on a Monday morning for sure!! Thank you for the review and thank you for allowing us to serve you and your family!! Thad"
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Kay Williams

September 10, 2025

5  out of  5
rating by Kay Williams
"Alex was great! She made the process super easy and simple. She kept me informed about everything and was able to find me some saving too. Overall great experience."
We responded:
"Kay, YOU are GREAT as well! Thank you for trusting the Team here at Thad Olive State Farm and thank you for shining a light on Alex and the wonderful job she does each and every day! Welcome to the family and always expect our best.. Thad "
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Lacap

September 3, 2025

5  out of  5
rating by Lacap
"Alex was very helpful"
We responded:
"Thank you!!! and Super Excited Alex was able to help up you out!! Welcome to the Thad Olive State Farm Family.. Thad"
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Alexis Castorena

August 30, 2025

5  out of  5
rating by Alexis Castorena
"I had an excellent time being helped by Alex Castorena! She set me up with a health policy that she explained very simply and to the point. Being helped by her was the highlight of my day!"
We responded:
"Alexis!! I can say this may be the very first time I ever heard having an "excellent time" paired with setting up a health policy... but I can totally believe it! Alex has a gift for sure!!! May we here at Thad Olive State Farm always be the highlight of your day.. Welcome to the Family. Thad "
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G G

August 26, 2025

5  out of  5
rating by G G
"Monica with Thad Olive Insurance helped me with quotes for both my auto and homeowners insurance. She was very friendly and very knowledgeable. I highly recommend them to anyone looking for insurance."
We responded:
"Thank you for the recommendation GG! Your description of Monica is spot on, could not have said it batter myself! Welcome to the Thad Olive State Farm Family. Thad "
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dora beasley

August 22, 2025

5  out of  5
rating by dora beasley
"Alex Catoreno was my insurance agent! She was most helpful & knowlegable, very understanding and easy TO understand as she explained what & how my auto insurance suits my needs. She quoted me a price that fits my budget & I'm very pleased about that! She's the agent I prefer for my auto insurance needs! Overall, I had a very pleasant experience with State Farm! Thank you State Farm for Alex Castoreno!"
We responded:
"Dora thank you for allowing us to serve you and your family for so long and thank you for taking the time out of your busy day to give Alex and the Office such a great review! Thad"
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C

August 19, 2025

5  out of  5
rating by C
"I was referred to Thad by my sister, ended up working with Author. The receptionist was polite and Author was efficient, fast and willing to come in on his OFF day to assist us in getting insured. 🗣Got our rate to HALF the price of our old rate! Amazing God is Good! 🙌🏾✔"
We responded:
"We absolutely love it when our family grows through referrals of family and friends!!! It is validation that we are doing something right!!! And HALF the price on your auto and homeowner coverage??? That's awesome!!! Welcome to the Thad Olive State Farm Family"
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Nikolay B

August 18, 2025

5  out of  5
rating by Nikolay B
"I had an outstanding experience working with Alex C. to get my new car added, it was fast, easy, and hassle-free. Alex provided clear instructions, kept the process smooth with minimal questions, and maintained a professional and polite attitude throughout the phone call, follow-ups via e-mail and text message. The turnaround time was impressively quick (all was done under 30 min), and everything was handled with precision and care. I highly recommend this agency!"
We responded:
"Nikolay, first of all, thank you for allowing us to serve you and your family for the last couple of years. Secondly, I truly appreciate you taking the time out of your day to write this review and recommendation. Seeing this type of feedback from an established customer is very rewarding and lets me know the Team and I are still on the right track. Thank you again for lifting up Alex for what she does and please know we will always be here when you need us! Thad "
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Hezekiah Booker

July 30, 2025

5  out of  5
rating by Hezekiah Booker
"I had a great experience working with Alex at State Farm. She helped me set up renters insurance and took the time to thoroughly answer all my questions about both renters and auto insurance. What really stood out was how she went above and beyond—she even offered extra guidance and helped me explore options for lower rates. Alex was knowledgeable, patient, and genuinely interested in making sure I had the right coverage at the best price. Highly recommend working with her!"
We responded:
"Hezekiah, you just described the most perfect customer interaction and the kind that we work so hard to achieve! Thank you for taking the time out of your day to write this review and lifting Alex up for a job well done! Welcome to the Thad Olive State Farm Family and thank you for allowing us to serve you! Thad "
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DAN BUI

July 16, 2025

5  out of  5
rating by DAN BUI
"Really helpful and quick"
We responded:
"Dan, it looks like you were working with Arthur and helpful and quick are two of his better qualities! Thank you for your trust and always expect our best. Thad "
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Isaac Toscano

July 15, 2025

5  out of  5
rating by Isaac Toscano
"i was on a call with monica Saldana and WOW she is an amazing loving person. she helped me out in every way possible if it was getting the price cheaper or looking on why i should get it, she made the phone call entertaining she would talk to me why state farm is honestly one of the best insurance and honestly she did the best if i had to choose anyone to talk to about insurance or get my insurance i would 100% refer them to her"
We responded:
"Isaac, any time I see "WOW" in one of our reviews and makes me say WOW and smile from ear to ear! Thank you for lifting Monica up and shining a light on who she is. Please know we are very grateful for the opportunity to have you as part of the Thad Olive State Farm Family. Thad"
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Abbey Harrison

June 30, 2025

5  out of  5
rating by Abbey Harrison
"I worked with Alex and she was so insightful and easy to talk to! Explained everything and gave me the best rate. 5/5 experience!!!"
We responded:
"Thank you Abbey!!!! I love to hear the Team educating our customers! And love it more when we are able to provide a good rate! Thank you for being part of our family! Thad"
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ayush gandhi

June 27, 2025

5  out of  5
rating by ayush gandhi
"Monica helped understand the quote and chose the right policy for me. I received better coverage and price compared to my existing auto insurance. Highly recommended"
We responded:
"Ayush!!! better coverage and a better price!!!! That's how we like to do it! Thank you for the recommendation and the review!!! Welcome to the Thad Olive State Farm Family!! Thad"
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Guopei Shen

June 26, 2025

5  out of  5
rating by Guopei Shen
"Great service! Very helpful!"
We responded:
"Guopei... Love the review!! Short, to the point, and pretty much says it all. Service... it's what defines our office! Thad"
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Bryan “Merlin” Lee

June 17, 2025

5  out of  5
rating by Bryan “Merlin” Lee
"Great honest help! Couldn’t have made it smoother!"
We responded:
"Bryan when you mentioned "smooth" I couldn't help but think Arthur must have assisted you.. Looked up your account and confirmed the hunch!! All kidding aside, Welcome to the Thad Olive State Farm Family!! Thad"
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Emesim Raphael

June 13, 2025

5  out of  5
rating by Emesim Raphael
"If you need a well detailed insurance quote or more education on insurance policies, speak with Thad Olive. She has good customer service skills and good interpersonal communication skills. She is the best in what she does."
We responded:
"Raphael it looks like you were working with Alex and you are correct... she is one of the very best! We are very happy to have you as part of our family. Thank you for allowing us to serve your family! Thad"
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Leyla Khan

June 12, 2025

5  out of  5
rating by Leyla Khan
"Monica is the best !!! She took care of my of my policy and I switch my home owners now with my auto . She is always available and if she is not her staff is . Love this office."
We responded:
"Leyla, we love you too!!! Thank you for the review about the office and how Monica has taken care of you. Know we will always be here for you! Thad"
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Adrian Walker

June 11, 2025

5  out of  5
rating by Adrian Walker
"Monica was awesome and took her time answering all of our questions!! She’s an amazing agent!! 10 stars!!"
We responded:
"Adrian, I would like to say that myself and the rest of the Team here at Thad Olive State Farm have everything to do with how awesome Monica can be... Truth is she may have come that way already : ) Thank you for the review and thank you for trusting in us!! Thad"
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ramona Williams

June 11, 2025

5  out of  5
rating by ramona Williams
"Monica was very professional.She helped me understand my insurance. Answered all my question and was very patient with me. So much going on in the world company's need more people like Monica. State Farm should be proud to have her part of their company. If I could give her 20 stars I would ✨️"
We responded:
"Ramona, we love making the world an easier place to navigate and Monica is one of the very best at doing this for sure! Welcome home and stop by to visit if you can. Would love to see you! Thad "
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Trevor Mott

June 11, 2025

5  out of  5
rating by Trevor Mott
"Arthur was very helpful with getting me all the necessary information and answering any questions we had during the process of obtaining homeowners insurance for the first time. I would highly recommend this office."
We responded:
"Trevor, YOUR FIRST HOME!!! Congratulations!!! That's a really big deal!!! So very grateful you allowed Arthur and the rest of us assist you with the experience. Remember that as life grows and adjusts so will your coverage needs. We will always be here to guide you along the right path. That's our promise! Thad "
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AL Dawn

June 11, 2025

5  out of  5
rating by AL Dawn
"Recently I inquired about home and auto insurance. Alex helped me with the quotes and explained the details. She is responsive and answered my questions in a timely manner. Most importantly she caught a major mistake regarding my current home policy; I learned that my dwelling value was significantly underinsured. Kudos goes to Alex for catching this mistake. Thank you!"
We responded:
"Al, I'm so very happy you have experienced the value of what an attentive Insurance Agent and Insurance Agency can provide! Prior to becoming an Agent myself, I discovered that finding the level of service and attention to detail we provide was harder than finding Bigfoot! We love educating our customers empowering them to make sound and informed coverage decisions. Welcome and as always, expect our very best, every time!!! Thad "