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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alexis Castorena

August 30, 2025

5  out of  5
rating by Alexis Castorena
"I had an excellent time being helped by Alex Castorena! She set me up with a health policy that she explained very simply and to the point. Being helped by her was the highlight of my day!"
We responded:
"Alexis!! I can say this may be the very first time I ever heard having an "excellent time" paired with setting up a health policy... but I can totally believe it! Alex has a gift for sure!!! May we here at Thad Olive State Farm always be the highlight of your day.. Welcome to the Family. Thad "
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G G

August 26, 2025

5  out of  5
rating by G G
"Monica with Thad Olive Insurance helped me with quotes for both my auto and homeowners insurance. She was very friendly and very knowledgeable. I highly recommend them to anyone looking for insurance."
We responded:
"Thank you for the recommendation GG! Your description of Monica is spot on, could not have said it batter myself! Welcome to the Thad Olive State Farm Family. Thad "
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dora beasley

August 22, 2025

5  out of  5
rating by dora beasley
"Alex Catoreno was my insurance agent! She was most helpful & knowlegable, very understanding and easy TO understand as she explained what & how my auto insurance suits my needs. She quoted me a price that fits my budget & I'm very pleased about that! She's the agent I prefer for my auto insurance needs! Overall, I had a very pleasant experience with State Farm! Thank you State Farm for Alex Castoreno!"
We responded:
"Dora thank you for allowing us to serve you and your family for so long and thank you for taking the time out of your busy day to give Alex and the Office such a great review! Thad"
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C

August 19, 2025

5  out of  5
rating by C
"I was referred to Thad by my sister, ended up working with Author. The receptionist was polite and Author was efficient, fast and willing to come in on his OFF day to assist us in getting insured. 🗣Got our rate to HALF the price of our old rate! Amazing God is Good! 🙌🏾✔"
We responded:
"We absolutely love it when our family grows through referrals of family and friends!!! It is validation that we are doing something right!!! And HALF the price on your auto and homeowner coverage??? That's awesome!!! Welcome to the Thad Olive State Farm Family"
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Nikolay B

August 18, 2025

5  out of  5
rating by Nikolay B
"I had an outstanding experience working with Alex C. to get my new car added, it was fast, easy, and hassle-free. Alex provided clear instructions, kept the process smooth with minimal questions, and maintained a professional and polite attitude throughout the phone call, follow-ups via e-mail and text message. The turnaround time was impressively quick (all was done under 30 min), and everything was handled with precision and care. I highly recommend this agency!"
We responded:
"Nikolay, first of all, thank you for allowing us to serve you and your family for the last couple of years. Secondly, I truly appreciate you taking the time out of your day to write this review and recommendation. Seeing this type of feedback from an established customer is very rewarding and lets me know the Team and I are still on the right track. Thank you again for lifting up Alex for what she does and please know we will always be here when you need us! Thad "
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Hezekiah Booker

July 30, 2025

5  out of  5
rating by Hezekiah Booker
"I had a great experience working with Alex at State Farm. She helped me set up renters insurance and took the time to thoroughly answer all my questions about both renters and auto insurance. What really stood out was how she went above and beyond—she even offered extra guidance and helped me explore options for lower rates. Alex was knowledgeable, patient, and genuinely interested in making sure I had the right coverage at the best price. Highly recommend working with her!"
We responded:
"Hezekiah, you just described the most perfect customer interaction and the kind that we work so hard to achieve! Thank you for taking the time out of your day to write this review and lifting Alex up for a job well done! Welcome to the Thad Olive State Farm Family and thank you for allowing us to serve you! Thad "
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DAN BUI

July 16, 2025

5  out of  5
rating by DAN BUI
"Really helpful and quick"
We responded:
"Dan, it looks like you were working with Arthur and helpful and quick are two of his better qualities! Thank you for your trust and always expect our best. Thad "
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Isaac Toscano

July 15, 2025

5  out of  5
rating by Isaac Toscano
"i was on a call with monica Saldana and WOW she is an amazing loving person. she helped me out in every way possible if it was getting the price cheaper or looking on why i should get it, she made the phone call entertaining she would talk to me why state farm is honestly one of the best insurance and honestly she did the best if i had to choose anyone to talk to about insurance or get my insurance i would 100% refer them to her"
We responded:
"Isaac, any time I see "WOW" in one of our reviews and makes me say WOW and smile from ear to ear! Thank you for lifting Monica up and shining a light on who she is. Please know we are very grateful for the opportunity to have you as part of the Thad Olive State Farm Family. Thad"
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Abbey Harrison

June 30, 2025

5  out of  5
rating by Abbey Harrison
"I worked with Alex and she was so insightful and easy to talk to! Explained everything and gave me the best rate. 5/5 experience!!!"
We responded:
"Thank you Abbey!!!! I love to hear the Team educating our customers! And love it more when we are able to provide a good rate! Thank you for being part of our family! Thad"
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ayush gandhi

June 27, 2025

5  out of  5
rating by ayush gandhi
"Monica helped understand the quote and chose the right policy for me. I received better coverage and price compared to my existing auto insurance. Highly recommended"
We responded:
"Ayush!!! better coverage and a better price!!!! That's how we like to do it! Thank you for the recommendation and the review!!! Welcome to the Thad Olive State Farm Family!! Thad"
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Guopei Shen

June 26, 2025

5  out of  5
rating by Guopei Shen
"Great service! Very helpful!"
We responded:
"Guopei... Love the review!! Short, to the point, and pretty much says it all. Service... it's what defines our office! Thad"
Profile photo of Bryan “Merlin” Lee

Bryan “Merlin” Lee

June 17, 2025

5  out of  5
rating by Bryan “Merlin” Lee
"Great honest help! Couldn’t have made it smoother!"
We responded:
"Bryan when you mentioned "smooth" I couldn't help but think Arthur must have assisted you.. Looked up your account and confirmed the hunch!! All kidding aside, Welcome to the Thad Olive State Farm Family!! Thad"
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Emesim Raphael

June 13, 2025

5  out of  5
rating by Emesim Raphael
"If you need a well detailed insurance quote or more education on insurance policies, speak with Thad Olive. She has good customer service skills and good interpersonal communication skills. She is the best in what she does."
We responded:
"Raphael it looks like you were working with Alex and you are correct... she is one of the very best! We are very happy to have you as part of our family. Thank you for allowing us to serve your family! Thad"
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Leyla Khan

June 12, 2025

5  out of  5
rating by Leyla Khan
"Monica is the best !!! She took care of my of my policy and I switch my home owners now with my auto . She is always available and if she is not her staff is . Love this office."
We responded:
"Leyla, we love you too!!! Thank you for the review about the office and how Monica has taken care of you. Know we will always be here for you! Thad"
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Adrian Walker

June 11, 2025

5  out of  5
rating by Adrian Walker
"Monica was awesome and took her time answering all of our questions!! She’s an amazing agent!! 10 stars!!"
We responded:
"Adrian, I would like to say that myself and the rest of the Team here at Thad Olive State Farm have everything to do with how awesome Monica can be... Truth is she may have come that way already : ) Thank you for the review and thank you for trusting in us!! Thad"
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ramona Williams

June 11, 2025

5  out of  5
rating by ramona Williams
"Monica was very professional.She helped me understand my insurance. Answered all my question and was very patient with me. So much going on in the world company's need more people like Monica. State Farm should be proud to have her part of their company. If I could give her 20 stars I would ✨️"
We responded:
"Ramona, we love making the world an easier place to navigate and Monica is one of the very best at doing this for sure! Welcome home and stop by to visit if you can. Would love to see you! Thad "
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Trevor Mott

June 11, 2025

5  out of  5
rating by Trevor Mott
"Arthur was very helpful with getting me all the necessary information and answering any questions we had during the process of obtaining homeowners insurance for the first time. I would highly recommend this office."
We responded:
"Trevor, YOUR FIRST HOME!!! Congratulations!!! That's a really big deal!!! So very grateful you allowed Arthur and the rest of us assist you with the experience. Remember that as life grows and adjusts so will your coverage needs. We will always be here to guide you along the right path. That's our promise! Thad "
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AL Dawn

June 11, 2025

5  out of  5
rating by AL Dawn
"Recently I inquired about home and auto insurance. Alex helped me with the quotes and explained the details. She is responsive and answered my questions in a timely manner. Most importantly she caught a major mistake regarding my current home policy; I learned that my dwelling value was significantly underinsured. Kudos goes to Alex for catching this mistake. Thank you!"
We responded:
"Al, I'm so very happy you have experienced the value of what an attentive Insurance Agent and Insurance Agency can provide! Prior to becoming an Agent myself, I discovered that finding the level of service and attention to detail we provide was harder than finding Bigfoot! We love educating our customers empowering them to make sound and informed coverage decisions. Welcome and as always, expect our very best, every time!!! Thad "
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Roni Campos

June 9, 2025

5  out of  5
rating by Roni Campos
"Monica is a gem to work with very knowledgeable and helpful. Thad Olive State Farm is the best."
We responded:
"Roni you could not have described Monica any better... She brings an element of sparkle everywhere she goes and in everything she does! Super happy and love being able to say that your family is a big part of ours! Thad"
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Whitney Sandmann

June 9, 2025

5  out of  5
rating by Whitney Sandmann
"I was on the phone all morning with different insurance companies looking for someone to help find me coverage. Monica took care of me and got me through the process swiftly and made me feel so relieved. Monica was so kind and efficient, I will definitely recommend others to Monica!"
We responded:
"Whitney!!!!! First, let me welcome you to the VERY BEST State Farm Agency Family in the WORLD!!! AND...…. Please know that you are officially responsible for being our 200th 5 STAR GOOGLE REVIEW!!!! This is a HUGE DEAL!!!! Thank You, Thank You, Thank you to you and everyone else who has taken the time to share your experience with our office and the Team!!! Welcome to the Family and always expect our best!! Thad"
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Jay Patel

June 6, 2025

5  out of  5
rating by Jay Patel
"I had a fantastic experience with this service provider! From start to finish, the communication was clear, the team was professional, and the work was completed on time and to a high standard. They went above and beyond to ensure everything met my expectations. It’s rare to find such reliability and attention to detail these days. I highly recommend their services and will definitely be returning in the future. Thank you for a job well done!"
We responded:
"Jay THANK YOU for allowing us to protect and serve you and your family! Thank you to for the review! It is our true belief that the level of service we provide as an office is, and always will be what makes us who we are.... The Very Best!!!!. Always expect this level of service every time.. every call. It is our promise to you. Thad"
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Jonathan Zepeda

June 1, 2025

5  out of  5
rating by Jonathan Zepeda
"Ever since my family and I switched over, working with Arthur has been a great experience ! He helped us find the best policy and was super helpful when we were involved in an accident, he made everything super simple and easy to follow. One of the best insurance people I've ever dealt with—highly recommend!"
We responded:
"Jonathan, this is the second 5 Star Review and meaningful complement detailing Arthur and the service he provides to our family of customers this week. We have the pleasure of working with him everyday can all totally agree with you describing him as one of the best! Also, so very happy you all made it through that accident without any injuries. That is always our biggest concerns. Thank you for trusting us and lifting up Arthur and what he does. Thad "
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Joseph Tyler

May 30, 2025

5  out of  5
rating by Joseph Tyler
"Ale Castorena is amazing! She has helped several family members of mine get car insurance and helped them find the best savings without losing any coverage. She also has given me sound advice to help me get the best possible payment for my car insurance. You can hear her smile through the phone and can tell she is a genuinely good person and the most pleasant person you could possibly have help you get insurance. I would highly recommend asking for her by name to have a trustworthy, knowledgeable and dedicated Insurance agent. Thank you Ale Castorena!!!"
We responded:
"WOW Joseph!!!! After seeing this, I'm not sure any of us are worthy enough to even walk into the same room with Alex! We do agree however, she is pretty amazing and a very genuine person. She loves helping people and it shows in what she does everyday. Thank you sir for the review.. It will be passed along to Alex for sure!! Thad"
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Sona Susan Jacob

May 30, 2025

5  out of  5
rating by Sona Susan Jacob
"Arthur was very calm in explaining every detail of the policy. Thanks a lot for helping me out."
We responded:
"Sona, in very few words you have managed to provide the very best description of Arthur that I have ever heard! Calming and Detailed. Nailed it!! Thank you for the review and thank you letting the Thad Olive State Farm Team serve your family. Thad "
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Jonathon Blanco

May 30, 2025

5  out of  5
rating by Jonathon Blanco
"MONICA WAS AWESOME! Real down to earth and nice to me the entire time! I didnt feel like just a sale for her and she tried her hardest with my situation to get her the best price! Even though I got quoted slightly less elsewhere BUT she brought me right in and it was her communication that brought me on board!"
We responded:
"THIS IS OUTSTANDING!!!! We were just talking about the value we as an office bring to our customers through the level of service we provide!!!!! Seriously... not 30 mins. prior to this review posting!!! Thank you Jonathon, and thank you for allowing us invest in you!! Thad"